• Perform information processing and handle customer requests.
• Coordinate with Sales Dept., Strategic Dept., Legal Dept.,.. to implement the sales processes and documents: Sale contracts, Orders (using SAP, ERP systems)…
• Coordinate with Logistics Dept. to arrange suitable delivery schedule according to customer requirements.
• Coordinate with Accounting Dept. to follow up and handle customers’ debts.
• Follow up and coordinate with relevant departments to handle problems arising in the sales process.
• Maintain satisfaction and good relationship with customers by responding to customer support requests in a friendly and professional manner.
• Other jobs as assigned by the Line Manager.

Knowledge /Experience:

• Graduated from College / University.
• Fresh graduate or 1 – 2 years of work experience.
• Candidates with experience in retail/FMCG customer service or related industries are preferred.

Skills/Abilities:

• Good communication and persuasion skills.
• Flexible problem solving skills.
• Proficient in office computing: Microsoft Office and sales softwares.

Personality / Qualities:

• Ability to work independently and under high pressure.
• Attention to details and accuracy.
• High responsibility and honesty.

• Health insurance, outing trip.
• Monthly benefits (oil, rice, soy sauce, chili sauce…).
• Annual leave: 01 day /month. Holidays: according to the Labor Law.
• Insurance according to the provisions of the Labor Law.
• Traning and promotion opportunities.

• Probationary period: 2 months.
• Working time: 8 hours/day (from Monday to Friday).